What You’ll Find Here
API Reference
Build powerful integrations with our comprehensive REST APIs
Webhooks
Receive real-time notifications for events in your ThumbCrowd account
Getting Started Paths
Choose your path based on what you want to accomplish:🔌 I want to build integrations
Great! Explore our API Reference with three categories of APIs:- Application APIs - Manage accounts, agents, and conversations
- Platform APIs - Administrative control for installations
- Client APIs - Build custom chat interfaces
Why ThumbCrowd?
ThumbCrowd is built with modern technologies and follows industry best practices:- Multi-channel: Support customers across web, mobile, email, and social platforms
- Scalable: From small teams to enterprise solution
- Extensible: Rich APIs and webhook system for custom integrations
- Modern Stack: Ruby on Rails backend, Vue.js frontend, PostgreSQL database