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What You’ll Find Here

API Reference

Build powerful integrations with our comprehensive REST APIs

Webhooks

Receive real-time notifications for events in your ThumbCrowd account

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Getting Started Paths

Choose your path based on what you want to accomplish:

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🔌 I want to build integrations

Great! Explore our API Reference with three categories of APIs:
  • Application APIs - Manage accounts, agents, and conversations
  • Platform APIs - Administrative control for installations
  • Client APIs - Build custom chat interfaces

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Why ThumbCrowd?

ThumbCrowd is built with modern technologies and follows industry best practices:
  • Multi-channel: Support customers across web, mobile, email, and social platforms
  • Scalable: From small teams to enterprise solution
  • Extensible: Rich APIs and webhook system for custom integrations
  • Modern Stack: Ruby on Rails backend, Vue.js frontend, PostgreSQL database
Ready to dive in? Choose your path above and let’s build something amazing together! 🚀